This privacy policy applies to the DWclick website on dwclick.com and the DWclick platform on partner.dwclick.com, owned and operated by DWClick Affiliate Marketing Co.,LIMITED (“DWClick”, “us”, “we” or “our”). This privacy policy describes how DWClick collects and uses the personal information you provide to us and it also describes the choices available to you regarding our use of your personal information and how you can access and update this information. When registering for DWclick Services you can be certain that we have implemented comprehensive security practices to ensure that only registered users and those people who are provided authorized access to, can see your DWclick data. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via our website at www.dwclick.com (the “Site”) and partner.dwclick.com, our support platform, and tools and services offered on the Site (theService). The use of information collected through the Service shall be limited to the purpose of providing the Service for which the client has engaged DWclick.
1. Compliance
Your California Privacy Rights
We do not sell your personal information for the intents and purposes of the California Consumer Privacy Act (CCPA).
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit
https://oag.ca.gov/privacy/ccpa.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@dwclick.com.
RIGHTS OF RESIDENTS THE EUROPEAN ECONOMIC AREA (“EEA”)
If you are located in the European Economic Area (“EEA”), you are entitled to specific rights regarding the collection, processing and transfer of your personal information.
Please note that with regard to any data or information you share with us in order to be processed for the provisions of our Services and products you are the “Data Controller” of this information and we will process this information solely on your behalf and according to your instructions.
We are the “Data Controller” of all personal information not specifically excluded above. In such instances, our service providers processing such data will assume the role of “Data Processor”.
You will be responsible for meeting any legal requirements applicable to Data Controllers (such as establishing a legal basis for processing and responding to data subject rights requests concerning the data they control).
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
Your data protection rights
As mentioned above under the the data protection laws of the European Union, the European Economic Area (the “EEA”) and their member states, Switzerland and the United Kingdom, applicable to the processing of personal data under, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@dwclick.com if you wish to make a request. You can also complain to the relevant data protection authority if you are unhappy with how we have used your data.
2. Information You Provide
When registering with an email address, we collect your full name, company or organization name, phone number and email address. When signing up, DWClick will collect credit card information and use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on DWClick’s behalf.
You may also provide personal information about other people, such as their name and email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
If your personal information changes, or if you no longer desire our service, you can modify, update, delete your account information at any time by contacting us at the contact information listed below. We will respond to any requests for access to personal information within 30 days. DWClick’s practice is not to use such personal information for marketing purposes unless explicitly authorized. DWClick may use the collected personal information and other information DWClick collects about your use of the Service, to operate and make the Service available to you, for billing, identification, and authentication, to contact you about your use of the Service, research purposes and to generally improve the content and functionality of the Service and Site. On occasion we may send out email newsletters, if you wish to opt out of these newsletters, please follow the unsubscribe directions in these emails.
DWClick will retain your information for as long as your account is active or as needed to provide you services. We will also retain personal data we process on behalf of our clients for as long as needed to provide services to our client. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
DWClick may also transmit or share your personal information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Service, which may require that your personal information be transferred from your current location to the offices and servers of DWClick and the authorized third parties referred to here. These companies are authorized to use your personal information only as necessary to provide these services to us. Although DWClick owns the software, code, databases, and all rights to the DWClick application, you retain all rights to your data.
3. Information Related to Data Collected for our Clients
DWClick collects information under the direction of its clients and has no direct relationship with the individuals whose personal data it processes.
Choice – We collect information for our clients, if you are a visitor or customer of one of our Clients and would no longer like to be included in the record of our Clients that use our service, please contact the client that you interact with directly. If you are a Client and would like to update your account please contact us at the contact information listed below.
Service Provider, Sub-Processors/Onward Transfer – DWClick may transfer generic account information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
Access to Data Controlled by our Clients – DWClick has no direct relationship with the devices whose data it processes. Anyone who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the DWClick client (the account controller). If the client requests DWClick to remove the data, we will respond to their request within 30 business days.
4. Cookies and Tracking Technologies
Technologies such as: cookies, beacons, tags, and scripts are used by DWClick and our partners, marketing partners, affiliates, or analytics or service providers, or online customer support provider. These technologies are used in analyzing trends, administering the site, tracking users’ movements around client sites and to gather demographic information about client user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We may use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
5. Analytics / Log Files
As is true with most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.
6. Local Storage
We use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LS such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LS.
7. Behavioral Advertising / Re-Targeting
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by contacting us at the contact information listed below. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
8. Information Sharing
Except as described in this policy, DWClick will not give, sell, rent, share or loan any personal information to any third party. We may disclose such information to respond to subpoenas, court orders, or legal process (including requests to meet national security or law enforcement requirements), or to establish or exercise our legal rights or defend against legal claims.
We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. DWClick may also provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related Site information to reputable third-party vendors, but these statistics will include no personal information.
9. Children’s Personal Information
The Service and Site are not intended for, nor does DWClick knowingly collect any personal information from children under the age of 18.
10. Protection of Information
The security of your personal information and our clients’ information is important to us. DWClick maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. When you enter sensitive information, such as a credit card number, on our order forms and login credentials on our platform login page, we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure due to the nature of the distributed network that is the Internet. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at the contact information listed below.
DWClick is SOC 2 compliant and maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure.
11. Links to 3rd Party Sites
Our site includes links to other websites whose privacy practices may differ from those of DWClick. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
12. Blog / Forum
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, please contact us at support@dwclick.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.
13. Social Media Widgets
Our website includes social media features, such as the Facebook Like button and widgets, such as the ‘Share This’ button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.
14. Testimonials
We display personal and company testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at the contact information listed below.
15. Changes to Privacy Policy
DWClick may update this policy from time to time. You can review the most current version of this privacy policy at any time at
https://www.dwclick.com/privacy-policy. Your continued use of the Site or Services constitutes your agreement to be bound by such changes to the privacy policy. Your only remedy, if you do not accept the terms of this privacy policy, is to discontinue use of the Site and Services. If we make any material changes we will notify you or our client by email sent to the e-mail address on your account or by means of a notice on the Site prior to the change becoming effective. We will also update the revision date at the top of this privacy policy document.
16. Business Transactions
DWClick may assign or transfer this privacy policy, and your user account and related information and data, to any person or entity that acquires or is merged with DWClick, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
17. Terms of Service
When you access and use the Service, you are subject and bound to the DWClick Terms of Service available at
https://www.dwclick.com/terms-and-conditions.
18. Contact Us
If you have questions regarding this privacy policy or about the security practices of DWClick, please contact us:
DWClick Affiliate Marketing Co.,LIMITED
Rm 707, Fortress Tower, 250 King's Road, North Point, Hong Kong
support@dwclick.com
